custexp, Twitter, 9/5/2021 3:51:59 AM, 261147


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custexp_2021-09-04_19-55-12.xlsx
custexp_2021-09-04_19-55-12.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
September 05, 2021
Short Description:
custexp via NodeXL https://bit.ly/3BFeRWQ
@mentalmarketer
@mycustomer
@cxpert
@godfrey_g_
@chidambara09
@debbieszumylo
@dangalante
@danonmedium
@cmswire
@jonpicoult

Top hashtags:
#custexp
#cx
#custserv
#customerexperience
#cctr
#customerservice
#contactcenter

Description:
Description
The graph represents a network of 227 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 05 September 2021 at 02:58 UTC.

The requested start date was Sunday, 05 September 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 13-day, 4-hour, 25-minute period from Sunday, 22 August 2021 at 00:05 UTC to Saturday, 04 September 2021 at 04:30 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 227
Unique Edges : 145
Edges With Duplicates : 1162
Total Edges : 1307
Number of Edge Types : 5
Retweet : 275
MentionsInRetweet : 318
Tweet : 550
Mentions : 163
Replies to : 1
Self-Loops : 551
Reciprocated Vertex Pair Ratio : 0.0333333333333333
Reciprocated Edge Ratio : 0.0645161290322581
Connected Components : 41
Single-Vertex Connected Components : 27
Maximum Vertices in a Connected Component : 161
Maximum Edges in a Connected Component : 1139
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 4.456968
Graph Density : 0.00543838446844178
Modularity : 0.206641
NodeXL Version : 1.0.1.446
Data Import : The graph represents a network of 227 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 05 September 2021 at 02:58 UTC.

The requested start date was Sunday, 05 September 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 13-day, 4-hour, 25-minute period from Sunday, 22 August 2021 at 00:05 UTC to Saturday, 04 September 2021 at 04:30 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[14] https://thetaylorreachgroup.com/changes-in-attitudes/
[10] https://www.linkedin.com/pulse/winning-low-touch-future-experience-economy-luke-soon
[10] https://www.mycustomer.com/marketing/data/how-reliable-is-the-relationship-between-nps-and-revenue
[10] https://www.mycustomer.com/customer-experience/loyalty/how-to-create-a-customer-centric-culture-what-the-experts-say
[9] https://thetaylorreachgroup.com/major-sports-league-selects-taylor-reach-to-assess-its-contact-center-organization/
[8] https://www.forbes.com/sites/forbestechcouncil/2021/05/25/humanizing-ai-a-case-for-cognitive-design-thinking-and-custom-ai/?sh=602a095f4a24
[8] https://www.mycustomer.com/marketing/data/what-is-ai-enabled-consumer-intelligence-aici-and-why-should-you-care
[8] https://hyken.com/amazing-business-radio-show/amazing-business-radio-ray-wang-digital-giants/
[8] https://www.mycustomer.com/customer-experience/loyalty/time-running-out-to-enter-cx-leader-of-the-year-2021
[7] https://medium.com/@DanGalante/how-to-use-marketing-to-transform-the-organization-2be1fb56d70e

Top URLs in Tweet in G1:
[7] https://medium.com/@DanGalante/how-to-use-marketing-to-transform-the-organization-2be1fb56d70e
[6] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[6] https://www.linkedin.com/pulse/how-create-marketing-empowers-sales-cx-teams-dan-galante
[5] https://link.medium.com/hgAvjcQQPY
[4] https://link.medium.com/5tYsLPa1M0
[4] https://medium.com/@DanGalante/why-free-low-cost-trials-and-loss-leaders-increase-sales-and-customer-loyalty-54194468999d?_branch_match_id=link-789879674620952239
[4] https://medium.com/@DanGalante/the-future-of-ai-insights-from-the-ai-summit-ab6267eca70b?_branch_match_id=link-735930268271781058
[4] https://www.askdangalante.com/post/634605647078555648/how-to-create-content-customers-love
[4] https://dangalante.me/2021/07/29/how-to-create-marketing-that-enables-sales-cx-teams/
[4] https://www.askdangalante.com/post/652996966426574848/how-why-people-buy

Top URLs in Tweet in G2:
[10] https://www.mycustomer.com/marketing/data/how-reliable-is-the-relationship-between-nps-and-revenue
[8] https://www.mycustomer.com/marketing/data/what-is-ai-enabled-consumer-intelligence-aici-and-why-should-you-care
[8] https://www.mycustomer.com/customer-experience/loyalty/time-running-out-to-enter-cx-leader-of-the-year-2021
[6] https://www.mycustomer.com/customer-experience/engagement/four-qualities-consistently-found-in-brands-that-deliver-great-cx
[6] https://www.mycustomer.com/customer-experience/loyalty/how-to-create-a-customer-centric-culture-what-the-experts-say
[5] https://www.mycustomer.com/customer-experience/engagement/should-you-make-things-easy-for-customers
[4] https://www.mycustomer.com/customer-experience/loyalty/are-we-over-emphasising-customer-experience-at-the-cost-of-service
[4] https://www.mycustomer.com/customer-experience/voice-of-the-customer/eight-actions-to-simplify-your-customer-listening
[4] https://www.mycustomer.com/community/blogs/neil-davey/cx-job-vacancy-of-the-week-watchfinder
[4] https://www.mycustomer.com/customer-experience/loyalty/do-you-have-the-right-culture-for-customer-experience-success

Top URLs in Tweet in G3:
[3] https://thetaylorreachgroup.com/changes-in-attitudes/
[2] https://www.business.att.com/learn/top-voices/connecting-employees-customers-virtually-all-day-every-day.html
[2] https://thetaylorreachgroup.com/major-sports-league-selects-taylor-reach-to-assess-its-contact-center-organization/
[2] https://thetaylorreachgroup.com/taylor-reach-to-guide-transformation-for-laboratory-services-organization/
[2] https://www.josephmichelli.com/blog/drive-employee-engagement-part-1/
[2] https://www.peoplepulse.com/resources/useful-articles/customer-feedback/
[1] https://www.the-future-of-commerce.com/2021/08/11/personalization-in-retail-getting-started/
[1] https://blog.ivrpowers.com/post/marketing/video-calling-on-queue/
[1] https://www.careerarc.com/es_pr/job-listing/dave-busters-jobs-captain-customer-service-40593795?campaign_id=9344&src=102&tx=6DcVwbBGxNww5Q&utm_campaign=TW102&utm_medium=TW&utm_source=JC
[1] https://okt.to/N0zIJi

Top URLs in Tweet in G4:
[10] https://www.linkedin.com/pulse/winning-low-touch-future-experience-economy-luke-soon
[7] https://www.forbes.com/sites/forbestechcouncil/2021/05/25/humanizing-ai-a-case-for-cognitive-design-thinking-and-custom-ai/?sh=602a095f4a24
[6] https://www.linkedin.com/pulse/design-thinking-vs-systems-luke-soon
[4] https://www.linkedin.com/pulse/customer-journey-orchestration-luke-soon
[3] https://www.ey.com/en_gl/megatrends/how-can-we-build-trust-to-unlock-the-value-of-the-behavioral-economy
[3] https://www.google.com.sg/amp/s/www.forbes.com/sites/forbestechcouncil/2021/03/12/digital-transformation-should-be-focused-on-customer-journeys/amp/
[3] https://hbr.org/2021/08/do-your-digital-design-choices-take-advantage-of-customers
[3] https://youtube.com/watch?v=q7LRxKHdao8&feature=share

[3] https://hbr.org/2019/02/why-is-customer-service-so-bad-because-its-profitable?utm_medium=social&utm_campaign=hbr&utm_source=twitter&tpcc=orgsocial_edit
[3] https://www.google.com.sg/amp/s/www.forbes.com/sites/forbestechcouncil/2021/07/08/13-big-impacts-5g-has-already-had-on-business-and-consumer-life/amp/

Top URLs in Tweet in G5:
[4] https://www.getfeedback.com/resources/csat/how-to-improve-your-customer-satisfaction-score-csat/
[4] https://centracx.com/complaint-management-what-why-how/
[2] https://www.bizjournals.com/bizjournals/how-to/growth-strategies/2021/08/make-customer-service-an-everyday-occurrence.html
[2] https://www.zendesk.com/blog/simple-guide-customer-perception/?utm_source=smarp&utm_medium=OrganicSocial&utm_campaign=OS_smarp_AM_US_EN_A_All_AW_FAN-guide-to-customer-perception-Blog-All-NonBoosted-SmarpAudience--NoEX_T3_A_H&utm_term=&utm_content=Blog__
[2] https://experienceinvestigators.com/customer-feedback-questions-better-cx/
[2] https://www.mycustomer.com/customer-experience/loyalty/how-to-create-a-customer-centric-culture-what-the-experts-say
[2] https://twitter.com/customerpurpose/status/1429741220587261952
[1] https://hyken.com/customer-experience-2/5-top-customer-service-articles-8-30-2021/
[1] https://connect.regencycenters.com/blog/five-pillars-for-improved-customer-experience
[1] https://info.lantelligence.com/cx-technology/offer-better-customer-experience-or-someone-else-will

Top URLs in Tweet in G6:
[3] https://okt.to/WVuzMo
[3] https://okt.to/zTowFE
[3] https://okt.to/J7rUCZ
[2] https://www.cbtnews.com/best-ways-to-re-engage-with-lost-customers-using-modern-methods/
[1] https://okt.to/n8ureE
[1] https://okt.to/yZfY05
[1] https://okt.to/KqvJhi
[1] https://okt.to/nruOZM
[1] https://www.forbes.com/sites/forbestechcouncil/2021/05/11/data-days-current-and-future-trends-in-ai-and-analytics/?sh=6607e3f52858
[1] https://www.theagile.world/the-agile-world-blog/2021/7/22/forbes-real-time-insights-are-the-future-of-customer-experience-measurement

Top URLs in Tweet in G7:
[2] https://customerthink.com/rethink-b2b-content-for-buyer-enablement/
[2] https://www.mycustomer.com/customer-experience/engagement/why-experts-are-wrong-to-encourage-effortless-customer-experience
[1] https://www.genesys.com/blog/post/5-tips-for-building-bots-customers-love
[1] https://customerthink.com/how-to-accurately-segment-your-market/
[1] https://www.mycustomer.com/customer-experience/loyalty/how-to-create-a-customer-centric-culture-what-the-experts-say
[1] https://www.mycustomer.com/customer-experience/voice-of-the-customer/eight-actions-to-simplify-your-customer-listening
[1] https://www.cmswire.com/customer-experience/how-to-choose-the-right-sample-for-your-customer-experience-projects/
[1] https://www.cmswire.com/customer-experience/why-some-customer-experience-initiatives-fail-at-the-executive-level/
[1] https://customerthink.com/how-frictionless-authentication-impacts-the-customer-experience/
[1] https://customerthink.com/progressive-profiling-key-to-personalized-marketing-without-sacrificing-conversion-rates/

Top URLs in Tweet in G8:
[6] https://www.impressed2obsessed.com/
[2] https://www.liveperson.com/blog/conversational-ai-in-travel-surge
[1] https://twitter.com/ThoughtPartner/status/1433883493486972934
[1] https://watermarkconsult.net/blog/2020/07/03/to-reveal-new-unmet-customer-needs-watch-for-this-one-word/
[1] https://myemail.constantcontact.com/subject.html?soid=1103122021639&aid=-hG9sMoQk74
[1] https://www.forbes.com/sites/jonpicoult/2021/08/09/why-spirits-recent-troubles-may-haunt-the-airline-for-a-long-time-to-come/?sh=753bb8cf1a1b
[1] https://impressed2obsessed.com/
[1] https://www.cmswire.com/customer-experience/how-to-get-c-suite-buy-in-on-your-customer-experience-initiatives/
[1] https://www.cmswire.com/digital-experience/how-conversational-ai-works-and-what-it-does/

Top URLs in Tweet in G9:
[11] https://thetaylorreachgroup.com/changes-in-attitudes/
[7] https://thetaylorreachgroup.com/major-sports-league-selects-taylor-reach-to-assess-its-contact-center-organization/
[6] https://customerthink.com/explore-the-benefits-of-leveraging-artificial-intelligence-development/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[5] https://customerthink.com/5-ways-fulfillment-can-be-a-loyalty-building-experience/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[4] https://www.callcentrehelper.com/knowledge-management-drives-cx-results-187069.htm
[4] https://www.callcentrehelper.com/the-advantages-of-wfm-186361.htm
[3] https://customerthink.com/why-data-hygiene-is-critical-to-customer-centricity/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[3] https://customerthink.com/5-ways-to-use-shipping-data-to-enhance-the-customer-experience/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[3] https://customerthink.com/7-common-ecommerce-customer-complaints-and-how-to-handle-them/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[3] https://www.callcentrehelper.com/reach-customers-virtual-call-centres-187293.htm

Top URLs in Tweet in G10:
[8] https://hyken.com/amazing-business-radio-show/amazing-business-radio-ray-wang-digital-giants/

Top Domains
Top Domains in Tweet in Entire Graph:
[112] customerthink.com
[83] mycustomer.com
[77] linkedin.com
[50] thetaylorreachgroup.com
[49] medium.com
[38] callcentrehelper.com
[36] forbes.com
[32] com.sg
[26] askdangalante.com
[24] mopinion.com

Top Domains in Tweet in G1:
[49] medium.com
[25] askdangalante.com
[22] linkedin.com
[15] mopinion.com
[9] dangalante.me
[4] youtube.com
[3] forbes.com
[2] lnkd.in
[1] dzone.com
[1] dexigner.com

Top Domains in Tweet in G2:
[72] mycustomer.com
[2] ow.ly
[1] contactcenterpipeline.com

Top Domains in Tweet in G3:
[17] customerthink.com
[14] thetaylorreachgroup.com
[8] callcentrehelper.com
[6] careerarc.com
[5] linkedin.com
[3] paper.li
[3] mopinion.com
[2] att.com
[2] okt.to
[2] josephmichelli.com

Top Domains in Tweet in G4:
[41] linkedin.com
[32] com.sg
[26] forbes.com
[8] ey.com
[7] hbr.org
[4] youtube.com
[3] wordpress.com
[2] theagile.world
[2] treasuredata.com
[2] amazon.com

Top Domains in Tweet in G5:
[4] getfeedback.com
[4] centracx.com
[3] mycustomer.com
[3] cx-journey.com
[2] bizjournals.com
[2] zendesk.com
[2] experienceinvestigators.com
[2] twitter.com
[1] hyken.com
[1] regencycenters.com

Top Domains in Tweet in G6:
[13] okt.to
[6] mopinion.com
[4] forbes.com
[4] customerthink.com
[2] cbtnews.com
[1] theagile.world
[1] venturebeat.com
[1] digitalcommerce360.com
[1] retailtouchpoints.com
[1] lenati.com

Top Domains in Tweet in G7:
[10] customerthink.com
[7] mycustomer.com
[4] genesys.com
[2] cmswire.com
[2] linkedin.com
[1] billquiseng.com
[1] hotelnewsresource.com
[1] eglobalis.com

Top Domains in Tweet in G8:
[7] impressed2obsessed.com
[2] cmswire.com
[2] liveperson.com
[1] twitter.com
[1] watermarkconsult.net
[1] constantcontact.com
[1] forbes.com

Top Domains in Tweet in G9:
[78] customerthink.com
[35] thetaylorreachgroup.com
[29] callcentrehelper.com
[1] co.uk

Top Domains in Tweet in G10:
[8] hyken.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[749] custexp
[622] cx
[330] custserv
[279] customerexperience
[191] cctr
[188] customerservice
[185] contactcenter
[180] callcenter
[142] marketing
[117] designthinking



Top Hashtags in Tweet in G1:
[129] custexp
[125] marketing
[113] sales
[101] cx
[67] digitalmarketing
[58] productmarketing
[52] bizdev
[40] tech
[37] salesenablement
[35] ai

Top Hashtags in Tweet in G2:
[77] custexp
[47] cx
[32] custserv
[13] marketing
[4] cctr
[3] retail
[2] ee
[1] customercentricity
[1] culture
[1] customerexperience

Top Hashtags in Tweet in G3:
[95] custexp
[52] cx
[51] customerservice
[44] custserv
[43] contactcenter
[41] callcenter
[40] customerexperience
[39] cctr
[5] onlinejourney
[4] employeeexperience

Top Hashtags in Tweet in G4:
[169] cx
[158] custexp
[114] designthinking
[104] ex
[104] xm
[81] futureback
[54] customerexperience
[52] jtbd
[51] experiencedesign
[49] servicedesign

Top Hashtags in Tweet in G5:
[31] custexp
[28] cx
[5] custserv
[5] customerexperience
[4] csat
[4] complaintmanagement
[2] feedback
[2] culture
[2] voc
[1] perceptionmatters

Top Hashtags in Tweet in G6:
[36] custexp
[14] banking
[10] cx
[9] artificialintelligence
[8] digitalbanking
[7] corebanking
[7] innovate
[7] digitaltransformation
[6] customerexperience
[6] fintech

Top Hashtags in Tweet in G7:
[28] cx
[28] custexp
[14] custserv
[3] customerexperience
[1] omnichannel
[1] csm
[1] cxm
[1] customerfirst
[1] cxo
[1] productdesign

Top Hashtags in Tweet in G8:
[15] custexp
[14] cx
[11] custserv
[9] customerexperience
[6] business
[2] travel
[1] employeeengagement
[1] employeeexperience
[1] hr
[1] innovation

Top Hashtags in Tweet in G9:
[143] custserv
[143] cx
[142] cctr
[137] callcenter
[135] contactcenter
[132] customerexperience
[131] customerservice
[131] custexp

Top Hashtags in Tweet in G10:
[8] custexp
[4] leadership

Top Words
Top Words in Tweet in Entire Graph:
[749] #custexp
[622] #cx
[330] #custserv
[279] #customerexperience
[215] customer
[191] #cctr
[188] #customerservice
[185] #contactcenter
[180] #callcenter
[142] #marketing

Top Words in Tweet in G1:
[129] #custexp
[125] #marketing
[113] #sales
[101] #cx
[67] #digitalmarketing
[58] #productmarketing
[52] #bizdev
[40] #tech
[37] #salesenablement
[35] #ai

Top Words in Tweet in G2:
[77] #custexp
[55] customer
[47] #cx
[33] gt
[32] #custserv
[28] cx
[27] examines
[20] mycustomer
[20] experts
[19] culture

Top Words in Tweet in G3:
[95] #custexp
[52] #cx
[51] #customerservice
[44] #custserv
[43] #contactcenter
[41] #callcenter
[40] customer
[40] #customerexperience
[39] #cctr
[17] experience

Top Words in Tweet in G4:
[169] #cx
[158] #custexp
[114] #designthinking
[104] #ex
[104] #xm
[101] mentalmarketer
[81] #futureback
[54] #customerexperience
[52] #jtbd
[51] #experiencedesign

Top Words in Tweet in G5:
[31] #custexp
[28] #cx
[21] customer
[8] score
[7] cx
[6] improve
[6] debbieszumylo
[5] #custserv
[5] cxpert
[5] annettefranz

Top Words in Tweet in G6:
[36] #custexp
[24] finacle
[20] time
[17] customer
[17] more
[14] #banking
[13] future
[11] learn
[10] #cx
[10] way

Top Words in Tweet in G7:
[28] #cx
[28] #custexp
[16] customer
[14] #custserv
[14] experience
[11] sampsonlee_cx
[6] cx
[5] customers
[5] genesys
[5] customerthink

Top Words in Tweet in G8:
[15] #custexp
[14] #cx
[11] #custserv
[9] #customerexperience
[9] book
[6] #business
[5] impressed
[5] obsessed
[5] more
[4] learn

Top Words in Tweet in G9:
[143] #custserv
[143] #cx
[142] #cctr
[137] #callcenter
[135] #contactcenter
[132] #customerexperience
[131] #customerservice
[131] #custexp
[28] customer
[17] reach

Top Words in Tweet in G10:
[8] check
[8] rwang0
[8] amazing
[8] business
[8] radio
[8] hyken
[8] listen
[8] #custexp
[7] constellationr
[4] #leade

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[200] #custserv,#cx
[184] #cx,#cctr
[181] #customerservice,#custexp
[178] #cctr,#callcenter
[176] #callcenter,#contactcenter
[171] #contactcenter,#customerexperience
[170] #customerexperience,#customerservice
[140] #custexp,#cx
[134] #cx,#custexp
[65] #cx,#custserv

Top Word Pairs in Tweet in G1:
[45] #custexp,#cx
[34] #cx,#custexp
[26] #marketing,#sales
[25] #marketingtwitter,#salestwitter
[19] #b2b,#b2c
[19] #sales,#bizdev
[17] create,#marketing
[16] #sales,#marketing
[14] #cx,#custserv
[14] #productmarketing,#contentmarketing

Top Word Pairs in Tweet in G2:
[42] #custexp,#cx
[27] #cx,#custserv
[22] gt,gt
[13] evidence,#custexp
[12] ai,enabled
[12] enabled,consumer
[12] consumer,intelligence
[12] intelligence,aici
[12] aici,care
[12] care,abonde

Top Word Pairs in Tweet in G3:
[50] #customerservice,#custexp
[39] #custserv,#cx
[39] #cx,#cctr
[39] #cctr,#callcenter
[39] #callcenter,#contactcenter
[39] #contactcenter,#customerexperience
[39] #customerexperience,#customerservice
[13] customer,experience
[11] customer,service
[8] dave,buster's

Top Word Pairs in Tweet in G4:
[63] #cx,#custexp
[56] #cx,#ex
[34] #xm,#custexp
[31] #servicedesign,#experiencedesign
[30] #ex,#xm
[24] #xm,#cx
[22] #jtbd,#jobstheory
[20] #custexp,#ex
[20] #custexp,#cx
[20] #cx,#xm

Top Word Pairs in Tweet in G5:
[12] #custexp,#cx
[10] #cx,#custexp
[4] customer,service
[4] #custserv,#custexp
[4] improve,customer
[4] customer,satisfaction
[4] satisfaction,score
[4] score,annettefranz
[4] ve,written
[4] written,#complaintmanagement

Top Word Pairs in Tweet in G6:
[9] #cx,#custexp
[9] future,retail
[9] retail,particular
[9] particular,walmart
[9] walmart,uses
[9] uses,#artificialintelligence
[9] #artificialintelligence,technology
[9] technology,track
[9] track,stock
[9] stock,way

Top Word Pairs in Tweet in G7:
[14] #custexp,#cx
[13] #custserv,#custexp
[10] #cx,#custserv
[9] customer,experience
[4] genesys,#cx
[4] customer,effort
[4] sampsonlee_cx,#custexp
[4] sampsonlee_cx,mycustomer
[4] mycustomer,#custexp
[3] sampsonlee_cx,customerthink

Top Word Pairs in Tweet in G8:
[11] #custexp,#custserv
[8] #cx,#custexp
[5] book,impressed
[5] impressed,obsessed
[3] stories,find
[3] find,book
[3] #custserv,#business
[3] #custserv,#cx
[2] tesla,elonmusk
[2] elonmusk,upend

Top Word Pairs in Tweet in G9:
[143] #custserv,#cx
[142] #cx,#cctr
[137] #cctr,#callcenter
[135] #callcenter,#contactcenter
[132] #contactcenter,#customerexperience
[131] #customerexperience,#customerservice
[131] #customerservice,#custexp
[14] taylor,reach
[11] changes,attitudes
[11] attitudes,#custserv

Top Word Pairs in Tweet in G10:
[8] rwang0,amazing
[8] amazing,business
[8] business,radio
[8] radio,hyken
[8] hyken,listen
[8] listen,#custexp
[7] check,constellationr
[7] constellationr,rwang0
[4] #custexp,#leade
[4] #custexp,#leadership

Top Replied-To
Top Replied-To in Entire Graph:
@hyken

Top Replied-To in G5:
@hyken

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@danonmedium
@mycustomer
@dangalante
@abonde
@jeanniecw
@sampsonlee_cx
@customerstrateg
@grahamhill
@forrester

Top Mentioned in G1:
@danonmedium
@dangalante
@mentalmarketer
@danonlinkedin
@nyedtechteacher
@askdangalante
@userexpnews
@snowflakedb
@business_ai
@vesuvitas

Top Mentioned in G2:
@mycustomer
@abonde
@customerstrateg
@forrester
@grahamhill
@jeanniecw
@micahsolomon
@neilcdavey
@ronkaufman
@ijgolding

Top Mentioned in G3:
@convergehub
@callcenterhost

Top Mentioned in G4:
@mentalmarketer
@deniseleeyohn
@colinsataylor
@mycustomer
@bradcleveland
@copc
@cxpert
@annettefranz
@susanhash
@neilcdavey

Top Mentioned in G5:
@debbieszumylo
@cxpert
@annettefranz
@centracx
@bizjournals
@harveymackay
@zendesk
@jeanniecw
@mycustomer
@susanhash

Top Mentioned in G6:
@2morrowknight
@mentalmarketer
@finacle
@ausmilitarybank
@pnbindia
@gfmag
@cherry_254
@vocnews_online
@abhijith_kd
@cleveron_robots

Top Mentioned in G7:
@sampsonlee_cx
@customerthink
@mycustomer
@genesys
@ardath421
@lumenvox
@oyesoni
@billquiseng
@juliaahlfeldt
@customerisfirst

Top Mentioned in G8:
@tesla
@elonmusk
@hyundai
@cmswire
@thoughtpartner
@jeffbezos
@amazon
@spiritairlines
@phlyins
@phil_britt

Top Mentioned in G9:
@taylor_reach
@colinsataylor
@snapshotzna

Top Mentioned in G10:
@rwang0
@hyken
@constellationr
@holgermu
@kiwigate

Top Tweeters
Top Tweeters in Entire Graph:
@chidambara09
@piyuanker12
@artificialbra1n
@jfsebastian146
@uncjay1
@godfrey_g_
@rwang0
@anil7kishan
@twilli2861
@pythonexpertbot

Top Tweeters in G1:
@jfsebastian146
@godfrey_g_
@education_24x7
@scalarhumanity
@gdpr25thmay18
@bubbles4tw
@prosper_kenn
@robinheed
@fadanconsultant
@jc_james_clark

Top Tweeters in G2:
@grahamhill
@paolofabrizio71
@jeanniecw
@mycustomer
@alchemerhq
@jeannebliss
@ivanhernandez_
@forrester
@neilcdavey
@synthesio

Top Tweeters in G3:
@rachelloumiller
@ggheorghiu
@customerexpnews
@lavy02
@convergehub
@niceltd
@servicerecipe
@smktgsmtdablog
@josephmichelli
@johncockerill

Top Tweeters in G4:
@pythonexpertbot
@designthinkbot
@manifattura40
@ucloudify
@e_nterdiscipl
@brainroaring
@sprintbaseb
@developerbot_v1
@victorvquijano
@ceoworld

Top Tweeters in G5:
@grjenkin
@annettefranz
@bizjournals
@zendesk
@clearaction
@stephaniethum
@debbieszumylo
@mikeaoki
@gallup
@cxpert

Top Tweeters in G6:
@chidambara09
@anil7kishan
@iottogether
@2morrowknight
@pnbindia
@vocnews_online
@appthisway
@ryuuhyouga
@microsoftsql
@escritordefutu1

Top Tweeters in G7:
@billquiseng
@drnatalie
@customerthink
@genesys
@ricardosgulko
@ardath421
@customerisfirst
@lauraramos
@juliaahlfeldt
@xceltrait

Top Tweeters in G8:
@spiritairlines
@cmswire
@thoughtpartner
@amazon
@hyundai
@jodipicoult
@elonmusk
@liveperson
@tesla
@phlyins

Top Tweeters in G9:
@artificialbra1n
@technojeder
@userexperienceu
@colinsataylor
@taylor_reach
@posiwise
@snapshotzna
@turajseyrafiaan
@jd_fairweather

Top Tweeters in G10:
@piyuanker12
@rwang0
@holgermu
@hyken
@constellationr
@ayanmushir
@vaughanta
@kiwigate